Frequently Asked Questions
We offer a 14-Day Money-back Guarantee on our Digital Products. You can request a refund by contacting info@daytraders.store by email.
Please read our refund policy before purchasing a digital product.
You will only be eligible for a refund if you meet the conditions that are set in our refund policy.
We offer a 30-Day Money-back Guarantee on all Physical Products.
You can request a refund by contacting info@daytraders.store by email.
Please read our refund policy before purchasing a digital product.
You will only be eligible for a refund if you meet the conditions that are set in our refund policy.
All Digital Products are delivered instantly and are downloadable at the Order Confirmation Page, plus instantly send an email to ensure you receive your digital product.
For all physical products refer to the information below.
We currently take 1-2 business days to process and despatch your order.
Shipping times will vary depending on your location:
- United Kingdom: 1-2 Business Days
- United States: 5-9 Business Days
- Europe: 3-7 Business Days
- Rest of World: 10-15 Business Days
If your item seems to be lost or defective on arrival, please contact us, explaining the issue with pictures of the problem: info@daytraders.store
We will be more than happy to offer a replacement or refund if your request is approved.
We cannot cancel any orders for digital products, as they are fulfilled and delivered instantly.
We can cancel orders including physical products, as long as your order has not been fulfilled and despatched.
We prefer to be contacted within 1hour after placing your order therefore, we can cancel your order as soon as possible.
If your order has already been despatched, you must follow our return and refund policy in order to get a refund.